Shop Policies
Shipping & returns
Shipping
Every order is carefully packed and shipped by DeAnna from Henderson, Nevada.
- Standard Shipping: $15 per order
- Express Shipping: $30 per order
- Orders ship within 1–3 business days.
- We currently ship within the United States.
Returns & Exchanges
- Unopened products may be returned within 14 days of delivery for a refund, minus shipping costs.
- Return shipping is paid by the customer.
- For hygiene reasons, opened skincare cannot be returned.
- If an item arrives damaged, contact us within 3 days of delivery with a photo and we’ll send a replacement.
To start a return or report a problem with your order, call or text (702) 285-9741 or email Djf171224@gmail.com.
Product Guidance
Environ is professionally prescribed. If you’re new to Environ, please book a skin consultation before ordering so you receive the right products and Vitamin STEP-UP level for your skin.